Voice of the Customer (VOC)
One of the most important decisions organizations
E15 implements pricing models that enhance ticket sales and revenue for teams by identifying gaps in your pricing and optimizing your pricing structure.
We help you understand the end-to-end journey of your customers to identify experience gaps. By combining qualitative and quantitative research, E15 uncovers true highlights and pain points and helps your organization build strategies that help drive the overall hospitality experience.
E15’s master planning process helps guide organizations from start to finish through detailed project plans that specify the project’s scope, timeline, cost, schedule, critical activities, and resources.